faq

Within the USA ONLY. We also offer free shipping with a purchase of $25 or more you can use Promo Code freeshipping25

If the shipping address is incorrect and is returned to us it's the buyer's responsibility to pay for new shipping.

Our products are personally handcrafted, our ingredients are organic and due to their nature our ingredients have premium prices and their value increases once we make the product.

Handcrafted products not always look the same even when the same formulation is follow. Handcrafted items are unique every time.

All of our products are handcrafted with great love and care. So due to the nature of our Process we can not ACCEPT RETURNS. However, we value our clients and we want our clientele to be happy with their purchase. That being said we are willing to work with you and find an acceptable solution to any problem with your order.

WE ACCEPT MOST MAJOR CREDIT CARDS, INCLUDING PAYPAL

Due to the nature of the product the answer is no, once the product is handle and opened cannot be returned

Unfortunately, Once the tracking number has been provided no changes can be made to order.

Because of the nature of our products some need time to cure for 4 weeks. soap that is created with lye (which is in all natural soap) will need time to cure to be safe, after curing time, the soap is 100% safe it will not do no harm to your skin. Another factor is that sometimes the ingredients we use for our products might be discontinue from our vendors and we have to search for a new one and that takes time. This of course will create delays And quick sellouts Other times , natural supply shortages this also can cause delays for lotions and other products that we offer. When this happens we will let our clients know about it.